Q: How fast can I get the quotation?
A: We usually make an offer within 2 hours after we get your inquiry. It takes 12 hours if your inquiry hit our email at our free time.
Q: How can I get a sample to check your quality?
A: After price confirmation, you are able to require for samples to check quality.
If our samples are high-value and can’t be free, we will charge for the sample. But the sample charge would be refunded after order confirmation when your quantity of the order is more than the MOQ.
Q: What about the lead time of sample?
A: Generally, stock available, if not available, 2-3working days. But for special-made items, please confirm with our sales.
Q: Can you do the design for us?
A: Yes. Please kindly share the detailed requirements like performance, size, annual quantity, target price etc. Our engineers will check and then advise whether we can do or not.
Q: What about the lead time for mass production?
A: It depends on the order quantity and the season you place the order. For most of items, it needs about 7days.
Q: What is your terms of delivery?
A: We accept EXW, FOB, CIF, etc. You can choose the one which is the most convenient or cost effective for you.
Q: What payment terms and method can you accept?
A: Payment Terms: 30% down payment and balance before shipment.
Payment Method: Wire Transfer, Western Union, Paypal,Cash
Q: For shipping by express, can I pay you the freight and help to arrange?
A: Yes. First, we will advise weight and dimension of packing, and then you are able to check charges at your side, and compare it with our side. Finally, you choose the type it is convenience for you.
